Career: Volunteer Service Coordinator - Build Site - contract

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Career, Habitat For Humanity Waterloo

Who We Are

Founded in 1988, Habitat for Humanity Waterloo Region is a non-profit organization working toward a world where everyone has a decent and affordable place to call home. We work to bring our community together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, donors and community partners, we provide a solid foundation for low-income families in Waterloo Region.

Role Description

Position Title

Build Site Volunteer Services Coordinator

Reporting to 

Director of Community Outreach

Position Summary

The Build Site Volunteer Services Coordinator will be responsible for various volunteer-related aspects of Habitat for Humanity Waterloo Region with a particular focus on the volunteer roles at our Build Site.

Position Type

This is a full time contract position at 37.5 hours per week

  • Hours are 8:00 to 4:00pm Monday through Friday.
  • Occasional evening and extra weekend work may be required.

  • This is a short-term contract until May 2020.

Duties and responsibilities

  • Coordinating all volunteer-related aspects to the Build Project including recruitment, registration, training and recognition.
  • Working closely with the Construction Project Manager to plan volunteer tasks for the day depending on numbers and skill-levels of volunteers.
  • Greeting and training volunteers daily with a pre-determined safety training and orientation program.
  • Promoting and helping to ensure a safe work site.
  • Overseeing hospitality including working with volunteers to provide refreshments throughout the day.
  • Maintaining accurate volunteer data in our volunteer management system.
  • Working with the ReStore Volunteer Services Coordinator, providing leadership for the Volunteer Services Department including:
    • Remaining updated in Volunteer trends across Canada to ensure we are offering the best volunteer experience possible;
    • Regularly reviewing the organization’s volunteer services opportunities to identify and manage gaps and opportunities;
    • Identifying and stewarding local partnerships – defining mutually beneficial opportunities (e.g. Canada Mental Health Association, Region of Waterloo, YMCA, Corrections Canada, etc.;
    • Responding to inquiries about volunteerism from the public – including attending volunteer recruitment fairs, and responding to speaking engagements;
    • Championing the importance of volunteerism internally and externally – acting as cheerleader and coach to the rest of staff to help them work effectively with our volunteers;
    • Work on projects that are collaborative across the organization.

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.

Role Specifications


  • Understanding of the volunteer management cycle and experience implementing its various elements.
  • Proven ability to organize and motivate groups of volunteers.
  • Excellent customer service skills and experience relating to various members of the public.
  • Excellent written and verbal communication skills with experience in public speaking.
  • Physically capable of lifting and carrying up to 20 lbs, as well as walking up stairs on an active build site.
  • Intermediate level knowledge of Microsoft Office Suite, in particular Word, Excel and Publisher.
  • Experience working with Salesforce or other Human Resource Management software systems would be considered an asset.
  • Ability to work independently and as part of a team.
  • Ability to work flexible hours.

Other Requirements

  • Provide proof of an acceptable Police Records Check working with vulnerable populations to ensure the safety and security of our youth and elderly volunteers.
  • Provide proof of a valid Ontario Driver’s License, adequate insurance and a clear driving record.
  • Access to reliable transportation.

Risk Assessment

Medium level risks associated include:

  • exposure to the elements (with access to shelter)
  • dealing with many volunteers at once
  • working on an active construction site with inherent safety risks
  • working alone occasionally with access to personal information

Training and Supervision

  • Basic orientation will be provided in the first week of employment.
  • Specific training on our volunteer management database will be self-directed with some on-line and in-person modules available.

Please submit resume and cover letter to Janine Armstrong, Director of Community Outreach at or apply through the form below

This is a short-term contract to cover for medical leave until May 2020.

We are looking to hire as soon as possible.

HabitatWR is committed to being a leader in supporting and valuing the diversity of the people, organizations, and communities it serves. We thank all applicants for their interest; however only those selected for an interview will be contacted.

HabitatWR is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). We will work with applicants requesting accommodation at any stage of the hiring process.

Apply Now

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