[CLOSED] Career Opportunity: Volunteer Engagement Coordinator

Position Title

Volunteer Engagement Coordinator

Reporting to 

Manager of Volunteer Engagement

Position Summary

The Volunteer Engagement Coordinator is an integral part of our Community Outreach team. They will be responsible for various volunteer-related aspects of the organization, with a particular focus on the build site volunteer roles. The Volunteer Engagement Coordinator has a demonstrated understanding of volunteer engagement, recognition and stewardship, ensuring a positive volunteer experience through high-quality interactions. Their focus on volunteer engagement will drive not-for-profit success and help make Habitat Waterloo Region a partner of choice in the community.

Position Type

This is a full-time position at 37.5 hours per week. The work week runs Monday through Friday, 8:00am – 4:00pm. The office space for this location is situated at the current build location. Occasional evening and extra weekend work may be required.

Duties and Responsibilities

• Coordinate all volunteer-related aspects of the build project
• Host corporate teams for their Team Build Days onsite and provide communication support leading up to their event day
• Work with the build site team to determine volunteer numbers and needs at the build site and encourage a volunteer-friendly environment
• Greet and train volunteers with safety training and orientation
• Promote and help ensure a safe work environment
• Oversee the hospitality program at the build site including assisting in the kitchen and cleaning when required
• Support the photographer program at the build site including assisting with the taking and posting of photos
• Purchase supplies, secure food donations, and source food supply vendors
• Maintain accurate volunteer data in our volunteer management system
• Respond to inquiries about volunteerism from the public – including attending volunteer recruitment fairs and speaking engagements
• Remain updated in volunteer trends across Canada to ensure we are offering the best volunteer experience possible
• Provide backup to the ReStore volunteer program
• Other duties as assigned

Qualifications

• Post-secondary education
• 1-3 years of relevant experience
• Understanding of the volunteer management cycle and experience implementing its various elements
• Proven ability to organize and motivate groups of volunteers\
• Excellent customer service skills and experience relating to various members of the public
• Physically able to lift and carry up to 20 lbs, as well as walking up stairs on an active build site
• Computer literacy required, with experience with computer software (i.e. Microsoft Office)
• Experience working with Salesforce and/or volunteer databases would be considered an asset

Other Requirements

• Provide proof of an acceptable Police Records Check
• Provide proof of a valid Ontario Driver’s License, adequate insurance and a clear driving record
• Access to reliable transportation

Risk Assessment

Medium level risks associated with this position include: exposure to the elements (with access to shelter), dealing with many volunteers at once, working on an active construction site, warehouse or kitchen with inherent safety risks, and working alone occasionally with access to personal information.