Responsibilities

Store Opening

• Working with the Director of ReStore Operations, preparation of a new ReStore for opening in the fall of 2020.
• Working with HabitatWR staff, active participation in and support of marketing activities for the new ReStore.
• Hiring, training and development of ReStore staff. 
• Donor stewardship for ReStore product.

Supervision

• Assess store staffing needs in consultation with Director of ReStore Operations on an on-going basis.
• Training and supervision of staff (3-6) and volunteers (2-6 per shift) including scheduling and ensuring consistent shift coverage.
• Ensuring training and compliance with Health & Safety programs for all staff and volunteers.
• Conduct regular staff meetings and daily “stand-ups” to manage tasks and priorities.
• Scheduling of volunteers and overseeing sign-in and logging of hours in CRM.
• Developing task/function descriptions for volunteers that reflect shifts in inventory.
• Training and coaching of staff in working and developing volunteer engagement.
• Conducting yearly performance reviews for reporting staff.
• Provide orientation and training for all new staff hires.

Store Operations

• Cash management including operating point-of-sale system, maintaining cash drawer floats, overseeing of opening/closing procedures and daily bank deposits, maintaining petty cash.
• Store organization including staging, regular cleaning, housekeeping and maintenance (both interior and exterior).
• In consultation with Director of ReStore Operations, assess store layout on regular basis.
• Customer service including sales, telephone calls, complaint resolution.
• Managing donation screening and call-backs. Scheduling pickups and occasional delivery of items.
• Conducting daily safety check of all store areas.
• Ensuring observance of all applicable HabitatWR policies and procedures.

Inventory Management

• Receiving product including tracking of donations to ensure appropriate donor management.
• Pricing and Inventory control ensuring that product is screened, priced, processed and moved to sales floor in a timely manner.
• Marketing and promotion including basic web-based programs.

Other duties may be assigned as needed

What you bring

• Basic knowledge of building materials and DIY techniques.
• 2-3 years of retail management experience.
• Knowledge of safe work practices including use of power tools and other equipment.
• Strong entrepreneurial skills and good “common sense”.
• Physically fit (able to lift and carry 20-25kg).
• Effective time management and organization.
• A desire to make a positive impact in our community.
• An understanding of the non-profit, voluntary and social services sector.
• A passion for people and a strong team player.
• A willingness to learn and grow individually and as part of a team.
• Strong interpersonal skills in client and volunteer relations.

Other requirements

• Valid Ontario Driver’s G License must be maintained as use of own vehicle may occasionally be required.
• CSA footwear required.
• Police Record Check required on hire.