Frequently Asked Questions - Shop ReStore Online

Posted in Events, In The News, Media

Q: Why can't I add items to my cart

A: Our purchasing process requires you to call one of our ReStores at this point. E commerce is coming!

Q: What hours can I call the ReStore?

A: We are open from 9 am - 5 pm Monday - Saturday for in-person shopping.

Q: Can I leave a voice mail if I am calling outside of the open hours?

A: You are welcome to leave a voice mail at either of our ReStores. We will check messages each morning and make call backs first thing as time permits. 

Q: Can I come to the ReStore to see what you have?

A: Definitely. We are looking forward to welcoming you back Monday - Saturday from 9 am - 5 pm.

Q: Are you accepting donations now?

A: We are now accepting product donations at both the Cambridge and Waterloo ReStores, Monday - Saturday from 9 am - 5 pm

Q: How do I reach the Waterloo ReStore by phone? 

A: Phone 519-747-0664 and press 221 once the message begins to bypass the switchboard. 


We will continue to monitor questions asked and update the responses here! 

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