Q: Why can't I add items to my cart
A: Our purchasing process requires you to call one of our ReStores at this point. E commerce is coming!
Q: What hours can I call the ReStore?
A: We are open from 9 am - 5 pm Monday - Saturday for in-person shopping.
Q: Can I leave a voice mail if I am calling outside of the open hours?
A: You are welcome to leave a voice mail at either of our ReStores. We will check messages each morning and make call backs first thing as time permits.
Q: Can I come to the ReStore to see what you have?
A: Definitely. We are looking forward to welcoming you back Monday - Saturday from 9 am - 5 pm.
Q: Are you accepting donations now?
A: We are now accepting product donations at both the Cambridge and Waterloo ReStores, Monday - Saturday from 9 am - 5 pm
Q: How do I reach the Waterloo ReStore by phone?
A: Phone 519-747-0664 and press 221 once the message begins to bypass the switchboard.
We will continue to monitor questions asked and update the responses here!