Frequently Asked Questions - Shop ReStore Online

Posted in Events, In The News, Media

Q: How can I pick-up my order?

A: We are available for curbside pickup at The ReStores 1 - 4 PM Monday - Friday

Q: What hours can I call the ReStore?

A: We are available by phone from 9 am - 4 PM Monday - Friday

Q: Can I leave a voice mail if I am calling outside of the open hours?

A: You are welcome to leave a voice mail at either of our ReStores. We will check messages each morning and make call backs as time permits. 

Q: Can I come to the ReStore to see what you have?

A: Due to the Emergency Lockdown in place, we are not open for in person shopping.

Q: Are you accepting donations now?

A: Due to the Emergency Lockdown in place, we are not accepting drop off donations.

Q: How do I reach the Waterloo ReStore by phone? 

A: Phone 519-747-0664 and press 221 once the message begins to bypass the switchboard. 


We will continue to monitor questions asked and update the responses here! 

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(519) 747-0664