Career: Director of Community Outreach

Posted in Career Opportunities, In The News, Media

Career, Habitat For Humanity Waterloo

Role Description

Position Title

Director of Community Outreach

Reporting to 

Chief Executive Officer

Position Summary

The Director of Community Outreach oversees the team responsible for reaching Waterloo Region with our story and offering calls to action as donors and volunteers.  They activate Habitat Waterloo Region’s integrated marketing and communications strategy. They are also directly responsible for the development and implementation of the annual giving plan including cultivating and maintaining relationships with new and existing donors, sponsors and supporters, developing and building a Major Gifts Program, researching and writing grant proposals and providing evaluation reports as required. The Director is responsible for oversight of the Big House Party, which is our major fund-raising event. The Director also provides strategic oversight for the Volunteer Engagement Department to increase participation, quality and diversity of the Habitat Waterloo Region volunteer experience.

As a member of the Senior Management Team, the Director of Community Outreach participates in strategic planning and budgeting initiatives. They work within the guidelines, policies and mission of the organization - including monitoring adherence to Habitat for Humanity Canada’s branding guidelines - and will be accountable and responsible for specific projects as assigned.

Current organizational fundraising goal: $1 million per annum.
Current volunteer recruitment strategy: undergoing post-COVID revisions

Who We Are

Founded in 1988, Habitat for Humanity Waterloo Region is a charitable organization working toward a world where everyone has a decent place to live. Our model of affordable homeownership bridges a gap for lower-income, working families by providing them with the opportunity to purchase their own Habitat home. Habitat for Humanity brings communities together to help families build strength, stability, and self- reliance through affordable homeownership.

Duties and responsibilities


      • Direct, plan and coordinate the work of the community outreach team (4-7 members, including post-secondary placements) to meet annual objectives, including delegation of tasks, supervision and evaluation, coaching, training and team building.
      • Maintain effective communication with other senior team members.
      • Ensure adequate and qualified staff and volunteers to carry out organizational fundraising, marketing and volunteer activities.
      • Provide leadership and work with the Board and the Fund Development Committee.

    Marketing and Communications

      • In collaboration with the CEO, develop and oversee an integrated marketing and communications plan designed to elevate Habitat Waterloo Region’s impact in the community and as a respected voice in the affordable housing conversation.
      • Responsible for organizational communications, including but not limited to the following:
        o   Digital media, including the Habitat Waterloo Region’s website;
        o   Graphics and design;
        o   Print collateral including brochures and newsletters;
        o   Media relations;
        o   Internal and crisis communications;
        o   Brand development and management;
        o   Market research and analysis.

      Fund Development

      Annual Giving
      • Responsible for the development, implementation, management and evaluation of all activities related to individual, corporate and community donors.
      • Responsible for the development and monitoring of a stewardship program that recognizes all donors.
      • Responsible for the activation of a Major Gifts Program, including research, identification of potential donors, developing the case for giving and developing and maintaining relationships.
      • Responsible for the supervision and management of the fundraising database, Salesforce, ensuring the timely distribution of tax receipts.
      • Research and develop funding proposals for charitable foundations, corporate charitable funds, service clubs and other similar funds.
      • Research, develop and actively solicit corporate sponsorship and team-build opportunities working collaboratively with the Volunteer Engagement Staff (Manager and Coordinator)
      • Compile, maintain and report on Annual Giving statistics, leading to the identification of  trends, opportunities, goals and appropriate strategies.
      • Remain current on all legislation and ethical practices pertaining to fundraising.
      • Ensure the annual giving campaign includes a variety of sources for a diversified income stream.

        Special Events
      • Manage the annual Big House Party including leading the volunteer committee, budget development and management, project plan development and solicitation of gifts in kind and sponsorship.
      • Provide leadership and direction to the staff responsible for new fund raising initiatives participating in strategy development and problem-solving as required.
      • Liaise with and support third party fundraising initiatives.

        Volunteer Services
      • Ensure ethical and consistent policies and practices in the recruitment, recognition and overall engagement of volunteers
      • Provide leadership to Manager of Volunteer Engagement
      • Act as the voice of leadership promoting the value of volunteerism across our organization
      • Oversee the communications to ensure they align with the overall communications plan and branding for the organization

      What We Offer

      • A dedicated staff team, working towards the same goals
      • A competitive compensation package
      • A flexible schedule within our core business hours
      • A learning organization, with a focus on personal and professional development


      • Post-secondary education in a related field.
      • 5-7 years’ relevant experience, including experience in a supervisory position.
      • An understanding of the non-profit, voluntary and social services sector.
      • Effective oral and written communication skills, including presentation and public speaking skills.
      • Ability to build relationships internally and externally.
      • Proven ability to foster team work.
      • Strong interpersonal skills, the ability to supervise and motivate volunteers and staff.
      • Strong analytical and problem solving skills.
      • Ability to work independently and as part of a team.
      • Ability to work flexible hours.
      • Sound computer skills including word processing and database management.
      • Access to a vehicle.
      • CFRE certification is an asset.

      Please submit resume and cover letter to Philip Mills, Chief Executive Officer through the form below

      Posting closes on Sunday, March 13, 2022 at 11:59 PM

      HabitatWR is committed to being a leader in supporting and valuing the diversity of the people, organizations, and communities it serves. We thank all applicants for their interest; however only those selected for an interview will be contacted.

      HabitatWR is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). We will work with applicants requesting accommodation at any stage of the hiring process.

      Apply Now

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