Support Services: Hospitality Crew | Volunteer Position

Posted in Volunteer Opportunity

Who We Are

Founded in 1988, Habitat for Humanity Waterloo Region is a non-profit organization working toward a world where everyone has a decent and affordable place to call home. We work to bring our community together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, donors and community partners, we provide a solid foundation for low-income families in Waterloo Region.

Role Description

Position Title

Hospitality Crew


242 Kehl Street, Kitchener


9:30 am to 2:30 pm - Monday to Friday

Time Commitment

Volunteer for 1-2 shifts. After this time, a commitment of 10 days over three months is required.

Our Mission

To build strength, stability and self-reliance through shelter.


To carry out the stated mission of Habitat for Humanity Waterloo Region. At our Habitat build site, daily lunch and snacks are prepared and served to 10-40 volunteers. When we do not have food donations, the hospitality volunteer team prepares the food. Hospitality volunteers are also responsible for all kitchen cleaning duties.

Reports to

Volunteer Services staff


  • Work as a team in the kitchen; be encouraging and supportive of each other
  • Serve snacks and lunch daily to our volunteers
  • Coordinate, prepare and cook luncheons as per the set menu
  • Barbeque occasionally
  • Welcome lunch donors and assist them with set-up and serving
  • Stock/clean fridges, the hospitality area and the kitchen
  • Inventory food needs, beverages and coffee supplies
  • Refill coffee & tea condiments as needed
  • Support and deliver on any other related tasks

Qualifications and/or Skills

  • Understanding of the Habitat for Humanity philosophy and the desire to promote it
  • Commitment to volunteer care
  •  Aptitude for cooking and ability to follow simple recipes
  • Know how to use an oven, microwave, toaster oven, and coffee machine
  • Strong interpersonal and relationship-building skills with the ability to establish rapport with volunteers, staff, and donors
  • Ability to work with limited supervision in a team-based environment
  • Proven problem solver
  • Flare for food presentation
  • Must be at least 14 years of age, volunteers 14 – 16 years of age must be accompanied by an adult that will be responsible for their supervision for the duration of the placement to work in the area of hospitality.

Orientation and Training

  • Habitat Waterloo Region Hospitality Orientation
  • Training on food safety and the importance of cleaning
  • Tour of the build site
  • Learning the day-to-day procedures and volunteer processes

Working Conditions

    • Small kitchen space
    • Some moments of stress and feeling under pressure
    • Potential burns
    • Working with knives and other cutting equipment
    • Working in fluctuating temperatures
    • Prolonged periods of standing


  •  Gain satisfaction helping local families in need, purchase safe, decent, affordable housing
  • Enhance your knowledge of Hospitality Services
  • Meet new people and build long-term relationships

Health & Safety

  • Close-toed, anti-slip footwear is required
  • No excessively loose clothing
  • No dangling jewelry


  • Prepare regularly scheduled meals safely and in a timely manner
  • Track kitchen inventory and communicate when products are low
  • Clean/disinfect the kitchen at the end of each shift to approved standards
  • Maintain a safe workspace by following all safety protocols
  • Create a positive volunteer experience

Habitat for Humanity Waterloo Region supports diversity, inclusion and representation of the people, organizations, and communities we work with and serve.

Volunteer Now

Get started on volunteering today! 

The first step is to register for and attend an orientation. To do that, go to VolHub (our volunteer scheduling app) and create an account. 

Click here to get started: 

Register to Volunteer

Returning volunteer? 

Sign up for shifts here: 

Sign up a for shift

Donate Today | Habitat for Humanity Waterloo Region

With a little help, we all have the potential to stand on our own.

Your financial support, your voice and your time will help bring strength, stability and independence to families in need of a decent place to live.

Donate Today

(519) 747-0664