ReStore: Retail & Warehouse Associate | Volunteer Position

Posted in Volunteer Opportunity

ReStore Retail & Warehouse Associate

Who We Are

Founded in 1988, Habitat for Humanity Waterloo Region is a non-profit organization working toward a world where everyone has a decent and affordable place to call home. We work to bring our community together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, donors and community partners, we provide a solid foundation for low-income families in Waterloo Region.

Role Description

Position Title

Retail & Warehouse Associate


120 Northfield Drive East, Waterloo ReStore

200 Preston Parkway, Cambridge ReStore


4 or 8 hour shifts – During ReStore Hours

Time Commitment

Volunteer 1-2 shifts. After this time, a commitment of 10 shifts over 3 months is required.

Our Mission

To build strength, stability and self-reliance through shelter.


To carry out the stated mission of Habitat for Humanity Waterloo Region. Retail & Warehouse Associates assist in the day-to-day operation of Habitat ReStores.

Reports to

ReStore and Volunteer Services staff


  • Provide customer service
  • Receive and process donations
  • Maintain store standards and conditions by cleaning and organizing
  • Assist customers in taking purchases to their vehicles
  • Assemble products and displays
  • Assist with product merchandising
  • Price products, with direction from staff
  • Ensure safety at all times

Qualifications and/or Skills

  • Understanding of the Habitat for Humanity philosophy and the desire to promote it
  • Ability to work with a team or independently
  • Some knowledge of building materials is an asset but not necessary
  • Willingness to learn
  • Must be at least 16 years of age

Orientation and Training

  • Habitat Waterloo Region Volunteer Orientation and Safety Training
  • Completion of a safety quiz
  • Tour of ReStores

Working Conditions

    •  Dry, dusty warehouse
    • Cool/hot temperature, dependent on time of year
    • Some outdoor work


  • Satisfaction of helping local families in need purchase safe, decent, affordable housing
  • Develop customer service and warehouse skills
  • Meet new people and build long-term relationships

Health & Safety

  • Green patch, CSA-approved footwear (available to borrow)
  • No excessively loose clothing or dangling jewelry


  • Represent Habitat Waterloo Region in a positive manner
  • Actively participate in the day-to-day requirements of a warehouse
  • Tidy workspaces prior to leaving
  • Create a safe workspace by following all safety protocols

Habitat for Humanity Waterloo Region supports diversity, inclusion and representation of the people, organizations, and communities we work with and serve.

Volunteer Now

Get started on volunteering today! 

The first step is to register for and attend an orientation. To do that, go to VolHub (our volunteer scheduling app) and create an account. 

Click here to get started: 

Register to Volunteer

Returning volunteer? 

Sign up for shifts here: 

Sign up a for shift

Donate Today | Habitat for Humanity Waterloo Region

With a little help, we all have the potential to stand on our own.

Your financial support, your voice and your time will help bring strength, stability and independence to families in need of a decent place to live.

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(519) 747-0664