Who We Are
Founded in 1988, Habitat for Humanity Waterloo Region is a non-profit organization working toward a world where everyone has a decent and affordable place to call home. We work to bring our community together to help families build strength, stability and independence through affordable homeownership. With the help of volunteers, donors and community partners, we provide a solid foundation for low-income families in Waterloo Region.
Role Description
Position Title
Warehouse/Customer Service 2025
Reporting to
Store Manager
Position Summary
The Warehouse/Customer Service Rep. works in all aspects of the store operation, including receiving, pricing, and stocking at both the Cambridge and Waterloo ReStore Locations.
Duties and Responsibilities
- Receiving:
- Assist donors with unloading donations
- Screen donations
- Assist with picking up donations and unloading of the Habitat for Humanity truck
- Move product to receiving area
- Remove bar codes, identifiers from corporate donations
- Remove or repair packaging as necessary
- Mark products with “HH”
- Pricing
- If possible price as product is received under supervision of staff
- Stocking
- Move product to sales floor after pricing in receiving area
- Organize and clean, tidy as necessary
- Cleaning
- Collect broken/damaged product and remove to garbage
- Dust as practical
- Sweep areas before refilling with any product
- Check/clean bathrooms daily
- Keep aisles clear
- Sales
- Enter sales using “Point of Sale” terminal
- If required, help customers move their purchases to their vehicles or ask a volunteer to
The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem as necessary.
Qualifications
- Good interpersonal skills and customer service skills
- Physically capable of lifting and carrying up to 40-50 lbs
- Ability to work independently and as part of a team
- Ability to follow safe operating practices at all times
- Basic computer skills
Other Requirements
- CSA Footwear
Risk Assessment
Medium level risks associated with this position include dealing with many volunteers at once, working around an active warehouse with inherent safety risks
Habitat Waterloo Region is committed to being a leader in supporting and valuing the diversity of the people, organizations, and communities it serves. We thank all applicants for their interest; however only those selected for an interview will be contacted.
Habitat Waterloo Region is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). We will work with applicants requesting accommodation at any stage of the hiring process.
